- How do I place an order?
- To place an order:
- 'Sign In' to your account or shop as a guest.
- Add the items that you want to buy to the basket.
- Once you've placed all of the items that you want to buy in your basket, head to the 'Checkout'
- You'll then be able to finalise your order by entering your payment and delivery details.
- Can I place an order over the phone?
- Yes, you can place an order over the phone by calling us on 07 4529 0164 between 9.30 am and 4:30 pm Monday to Friday AEST.
- I'm having trouble placing an online order. What can I do?
- If you're having trouble placing an order online, please contactus or call 07 4529 0164 between 9.30 am and 4:30 pm Monday to Friday AEST.
- Can I send my order as a gift?
- Yes! You'll be able to send your order as a gift.
- What if I don't receive my order or shipping confirmation?
- If you haven't received an order or shipping confirmation email within 24 hours of placing your order, please contact us or call 07 4529 0164 between 9.30 am and 4:30 pm Monday to Friday AEST
- How do I cancel or change an order?
- We can cancel or change your order, provided that your order hasn't been dispatched. Please contactus or call 07 4529 0164 between 9.30 am and 4:30 pm Monday to Friday AEST
- Am I able to add or delete items from my order once I have completed the order?
- We can help you amend your order, as long as it hasn't been dispatched. Unfortunately, you're unable to add items to your order however you can create a new order. Please contact us or call 07 4529 0164 between 9.30 am and 4:30 pm Monday to Friday AEST.