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Welcome to Ag Wholesalers
PH: 07 4529 0164

help with your online shopping

 How do I place an order?
To place an order:
  1. 'Sign In' to your account or shop as a guest.
  2. Add the items that you want to buy to the basket.
  3. Once you've placed all of the items that you want to buy in your basket, head to the 'Checkout'
  4. You'll then be able to finalise your order by entering your payment and delivery details.
 Can I place an order over the phone?
Yes, you can place an order over the phone by calling us on 07 4529 0164 between 10.00 am and 4pm Monday to Friday AEST.
 I'm having trouble placing an online order. What can I do?
If you're having trouble placing an order online, please contactus or call 07 4529 0164 between 10.00 am and 4pm Monday to Friday AEST.
 Can I send my order as a gift?
Yes! You'll be able to send your order as a gift.
 What if I don't receive my order or shipping confirmation?
If you haven't received an order or shipping confirmation email within 24 hours of placing your order, please contact us or call 07 4529 0164 between 10.00 am and 4pm Monday to Friday AEST
 How do I cancel or change an order?
We can cancel or change your order, provided that your order hasn't been dispatched. Please contactus or call 07 4529 0164 between 10.00 am and 4pm Monday to Friday AEST
 Am I able to add or delete items from my order once I have completed the order?
We can help you amend your order, as long as it hasn't been dispatched. Unfortunately, you're unable to add items to your order however you can create a new order. Please contact us or call 07 4529 0164 between 10.00 am and 4pm Monday to Friday AEST.
 What if the status of my order is showing as Review, Review on Hold or Rejected?
If the status of your order is showing as Review, Review on Hold or Rejected, please contactus or call 07 4529 0164 between 10.00 am and 4pm Monday to Friday AEST and we will be happy to assist you.
 I'm trying to order multiple amounts of the same product but can't. Why is this?
You may not be able to order multiple amounts of the same product because some items have stock limits. Therefore you will need to adjust your quantities as required for the order to be processed. If you're unsure, Please contact us or call 07 4529 0164 between 10.00 am and 4pm Monday to Friday AEST.
 
 
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